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Privacy and Cookie Policy 

At Ranplan Wireless, we are committed to protecting and respecting your privacy. We comply with all applicable UK and EU data protection laws when controlling and processing your data. Please read this Privacy & Cookie Policy to understand how we collect, use, and protect the information you provide to us. 

This policy applies to our website users, job applicants, partners, and customers. Ranplan also has a separate Data Protection Policy for employees, contractors, and third-party suppliers, which can be found here. 

Ranplan Wireless may update this policy from time to time by revising this page. Please check back periodically to stay informed of any changes. 

By using our website, you consent to our use of cookies in accordance with this policy (see ‘How we use cookies’ at the bottom of this page for more information) 

Personal Data We Collect 

Website Users – We collect limited data to help us understand website usage and improve your experience (e.g. pages visited, visit frequency, and peak usage times). 

Job Applicants – We collect data you provide for recruitment purposes, including your name, contact details, CV, and work and education history. We are also required by law to collect information regarding your nationality and right to work in the UK. 

Partners, Customers and Prospects – We collect contact information (e.g. name, job title, email address, phone number) from website forms or other direct communication.  

How We Collect Personal Data 

Website Users – Automatically through cookies and web analytics in line with the cookie settings in your browser.  

Job Applicants – Directly from you or, where applicable, via third parties (with lawful basis). 

Partners, Customers and Prospects – Directly from you or, where applicable, via third parties (with lawful basis). 

How We Use Personal Data 

Website Users – To improve our website and provide a better service. 

Job Applicants – To assess suitability for roles within our Company and manage the recruitment process. 

Partners, Customers and Prospects – To respond to enquiries and provide relevant updates about our products, services, support, events, and industry insights. Communications are sent under a legitimate interest basis, and you can opt out at any time. 

Sharing Your Data 

Website Users – We do not share your personal data outside Ranplan, except if required by law. 

Job Applicants – We do not share your personal data outside of Ranplan. 

Partners, Customers and Prospects – We do not share your personal data outside of Ranplan without your express permission, except if required by law. We also use a third party email software tool called HubSpot that securely stores your email address for the purposes of communicating with you. 

How We Safeguard Your Personal Data 

We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorised access.  We do this by having in place a range of appropriate technical and organisational measures.  These include measures to deal with any suspected data breach. 

Data Retention 

Website Users – We do not store personal data unless you submit a form. 

Job Applicants – Successful applicants’ data is held in a secure, personal file as per our Ranplan Data Protection Policy. Unsuccessful applicants’ data is deleted after 6 months. 

Partners, Customers, and Prospects – Contact information is stored securely in our Customer Relationship Management System (CRM), HubSpot, and is only deleted upon request. 

Your Rights 

You have the right to: 

  • Object to processing 
  • Withdraw consent 
  • Request access or correction 
  • Request deletion or restriction 
  • Request data portability 

Contact privacy@ranplanwireless.com to exercise any rights. We will respond within one month. 

International Data Transfers 

Ranplan is a global organisation, and we may need to transfer data internationally in order to operate fully.  Your data may be transferred between Ranplan entities, to third parties, or to a cloud-based storage provider. Transfers outside the EU/EEA are protected by Standard Contractual Clauses (SCCs) or other appropriate safeguards. Further information is available on www.ico.org.uk. for countries not listed above.  

Cookies 

Cookies are small files placed on your device that help us improve your experience on our website. 

Cookies allow web applications to respond to you as an individual. By remembering your preferences and activity, our website can tailor its operations to your needs, likes, and interests. 

We also use traffic log cookies to see which pages are being used most, helping us analyse website activity and improve the content and services we offer. All information collected through cookies is used for statistical purposes and to make your experience on our site better. 

  • Essential cookies: Required for website functionality. 
  • Analytical cookies: Help us understand how visitors use our site and improve content and services. 

You can accept or decline cookies through your browser settings. For guidance, visit AboutCookies.org. 

 

Contact Information

For questions about this Privacy & Cookie Policy or to exercise your data rights, contact privacy@ranplanwireless.com.

 

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Ranplan Wireless pioneering network planning software solutions helps perfect the design, optimisation and automation of in-building and urban outdoor wireless networks, either in isolation or in coordination.

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