This Privacy & Cookies Policy applies to the personal data of our website users, job applicants, partners and customers. We have a Ranplan Data Protection Policy which applies for our team members, contractors and third-party suppliers, a copy of which can be found here.
Ranplan Wireless Network Design Ltd may change this policy from time to time by updating this page. You are free to check this page from time to time to ensure that you are happy with any changes.
Website users – we collect a limited amount of data from our website users which we use to help us improve your experience when using our website and to help us manage the services we provide. This includes information such as how you use our website (such as pages viewed), frequency with which you access our website and the times that our website is most popular.
Applicants – when applying for a role you will be asked to provide your consent for us to use and hold your personal data for the purposes of a position for which you have applied. Any information that you may provide to us may help us with our recruitment process. This information will include your name, address, email address, ‘phone numbers, work, education and qualifications history and also your full CV. We are also required by law to collect information regarding your nationality and right to work in the UK.
Partners and customers – we collect names, email addresses and contact telephone numbers from anyone completing ‘Contact Us’ form on the website.
Website users – we collect your data automatically via cookies when you visit our website in line with cookie settings in your browser. Please see the section below, ‘What are cookies and how do we use them?’, for more information.
Applicants – there are two ways we collect your personal data; directly from you and via third parties.
Partners and customers – there are two ways we collect your personal data; directly from you and via third parties.
Website users – we use this information to understand your needs and provide you with a better service.
Applicants – the reason for using your personal data is to ascertain if you are suitable for any roles within our Company.
Partners and customers – the reason for using your personal data is to contact you with regards to any product, service or support that Ranplan Wireless may provide to you.
Website users – we do not collect personal data from you unless you have completed the ‘Contact us’ form on the website. We also do not share your personal data with anyone outside the Ranplan group of companies.
Applicants – we do not share your personal data with anyone outside of the Company.
Partners and customers – we do not share your personal data with anyone outside of the Company without your express permission or in order to comply with a legal obligation, for example reporting to HMRC. We also use a third party email software tool called Mailchimp that securely stores your email address for the purposes of communicating with you.
We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.
Website users – we do not collect nor store personal data on you.
Applicants – if you are successful, your personal data will be held in a secure, personal file and your data will then be managed in line with our Ranplan Data Protection Policy. If you are unsuccessful, your personal data will be held in a secure file for a period of 6 months at which point it will be deleted.
Partners and customers – if you have contacted us to enquire about our products and services we will store your company contact details on a secure Customer Relationship Management System (CRM), Salesforce. We will not delete these details unless asked to do so.
Even if we already hold your personal data you have various rights in relation to it. These include the right to object, the right to withdraw consent, subject access request, right to erasure, right to have data corrected or restricted and the right of data portability.
Contact us via firstname.lastname@example.org and we will seek to deal with your request as soon as possible and certainly within one month.
Ranplan is a global organisation and we may need to transfer data internationally in order to operate fully. Your data may be transferred between Ranplan entities, to third parties or to a cloud-based storage provider and will be with your explicit consent. For reference, data is protected in the EU / EEA under GDPR and in the USA under The Privacy Shield. Further information is available on www.ico.org.uk. for countries not listed above.
Ranplan controls the processing of personal data on its website. There are links to other websites that may be of interest stored on our website. You should be aware that one you have left our website we do not have any control over the other website(s) you visit. You should exercise caution and look at the Privacy & Cookies Policy applicable to any website you visit.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. We recommend visiting AboutCookies.org which shows how to control cookies in your particular browser.
If you have any questions then feel free to email us via email@example.com and we will seek to deal with your request as soon as possible and certainly within one month.