Our dedicated support team are on hand to help you advance your skills, troubleshoot your technical issues and answer your questions. We operate 24 hours a day, Monday to Friday.
Dedicated Support Team
Our training and support teams are on hand should you have any questions or require technical assistance.
Knowledge Hub & Customer Portal
Empower your network projects with instant access to expert guides, valuable resources, and seamless support ticket management.
Online Learning Platform
Maximise your network design and optimisation capabilities with the Ranplan Certification Program.
Latest Software Updates
Stay up to date with the latest software updates from our leading research and development team.
Comprehensive Database
Ranplan Device Hub hosts the latest components from equipment vendors for use when designing your networks.
Support
Knowledge Hub & Customer Portal
Ranplan Knowledge Hub & Customer Portal
The Ranplan Knowledge Hub and Customer Portal are available to customers with an active AMS subscription.
The Ranplan Knowledge Hub is a comprehensive resource offering documentation, tutorials, and best practices to support efficient and reliable network design using Ranplan’s software.
The Ranplan Customer Portal is a secure online platform where you can view your support tickets, track their status, and communicate directly with the Ranplan support team.
Ranplan Certification Program
Advance Your Wireless Network Design Capability
Learn industry best practices with hands-on experience from the Ranplan Online Certification Program to advance your skills and knowledge to design complex 3D HetNet, in-building and urban outdoor networks for a variety of applications.
Software Releases
Keep Your Software Up to Date
Gain the most from your Ranplan software tools functionality by staying up to date with the latest developments from our leading research and development team.
All our AMS subscribers are entitled to a minimum of one major yearly upgrade and regular enhancement updates throughout the year.
Strengthen Your Network Design Skills with Ranplan’s Certification Program
